The STEP Job Coach serves as a mentor to students/young adults participating in the Summer Training and Enrichment Program and meets with participants on a daily basis. Responsibilities include implementation of various Work Readiness Skills as specified by the programs coordinator, as well as implementing and managing standards for participant services to ensure a successful work transition for participants and employers.
Job Description Details
|Position Title||STEP Job Coach|
|Reports to||Coordinator, Youth Gang Violence Prevention Program|
|Job duration||Summer employment (10 Weeks)|
|Salary||Based on qualifications|
Essential Duties and Responsibilities
- Establishes and maintains professional working relationships with STEP participants, community partners, staff and administrators to promote program goals.
- Ability to work effectively in a team environment.
- Meet with STEP participants (individually or in small group) routinely to provide support and guidance regarding work performance and the achievement of personal goals.
- Visits assigned worksites routinely to confer with work-site supervisors regarding participants’ work performance; keeps daily log of communication and conflicts that might arise at perspective work-sites.
- Acts as liaison between City of Newport News STEP program and partner organizations, as well as STEP participants: communicates with all stakeholders on a consistent basis to ensure active participation and adherence to program guidelines.
- Identifies resources for participants and provide referral information regarding personal/social needs (e.g., housing, social services, counseling, crisis intervention, etc.).
- Contributes to the development and execution of program goals and measurement criteria.
- Attends all STEP Job Coach Orientation and training session(s).
- Provides Program Coordinator with information and data necessary for reports as required.
- Comply with all policies and procedures of the STEP Program.
- Performs other duties as assigned.
Knowledge, Skills and Abilities
- Knowledge and understanding of the purpose and goals of the STEP program, including its policies and procedural guidelines.
- Possess strong oral and written communication skills.
- Ability to work a flexible schedule throughout the project period.
- Strong knowledge of students/young adults support programs and ability to make proper referrals.
- Possess excellent organizational and interpersonal skills.
- Ability to supervise STEP participants and assess their needs.
- Ability to work effectively with at-risk and disadvantaged populations.
- Ability to meet deadlines, with attention to details.
- Ability to work independently and take initiative and responsibility for program participants.
- Knowledge and proficiency in computers and other 21st century technologies.
To perform this job successfully, an individual must be able to work a flexible schedule to include evenings, have access to a personal computer and use of a personal vehicle. Applicant must be available throughout the project period June–August.
Education and Experience
Requires completion of one year college in a related field and one year of programmatic experience, or an equivalent combination of education and experience.